Join - Ten Acre Marketing

Current Openings

Ten Acre is always on the lookout for great talent (and fun people)! The roles we are currently looking to fill are listed below and expand to show the full job description. If something looks like a fit, please use the form at the bottom of the page to officially apply. We look forward to hearing from you.

Director of Agency Operations

JOB TITLE: Director of Agency Operations

JOB LOCATION: Anywhere USA

JOB OBJECTIVE:

The Director of Agency Operations is responsible for the agency’s efficient, profitable operation and the execution of its business plan. This role will focus on enhancing profitability, process improvement, and strategic collaboration across all teams to optimize internal processes, improve resource utilization, and support the agency’s long-term growth objectives. The Director will also be heavily involved in financial planning and reporting, as well as HR coordination, working closely with team leaders to implement effective operational systems and foster a productive agency environment.

JOB RESPONSIBILITIES:

Financial Planning, Profitability and Reporting

Collaborate with team leaders to develop comprehensive financial plans, budgets, and forecasts that align with agency goals.
Partner with the account team and project manager to design profitable pricing strategies for agency services, ensuring optimal use of resources to meet margin goals.
Maintain oversight of the billing cycle, ensuring timely and accurate invoicing and accountability for client billing.
Develop, monitor, and generate detailed reports on KPIs that measure and track the agency's financial, operational and strategic goals; presenting data-driven insights to inform continuous improvement and strategic decisions.

Operational Oversight

Oversee the development, implementation, and continuous improvement of systems that enhance workflow visibility, track team progress, and proactively identify obstacles.
Ensure that all agency departments—including strategy, creative, media, account, sales, and project management—operate efficiently and profitably.

Project Management Leadership

Lead, coach, and manage the project management team, setting clear goals and providing guidance for successful project execution and professional development.
Ensure Workamajig is utilized effectively, maintaining accurate data and insights and recommending necessary improvements to maximize system efficiency.

Human Resources Coordination

Regularly review the Ten Acre Marketing Employee Handbook for updates, collaborating with HR to ensure policies and procedures reflect current practices.
Partner with HR to streamline communication and support initiatives that benefit agency operations and personnel well-being.
Maintain up-to-date job descriptions, working with team leaders to adjust and clarify responsibilities as necessary.
Develop and oversee smooth onboarding processes for new employees in partnership with team leaders, ensuring thorough orientation and training for seamless integration.
Hold team leaders accountable for timely performance reviews and individual goal progress.

IT and Agency Software Management

Coordinate with IT to ensure team members have the necessary hardware and maintain an accurate equipment inventory.
Manage technology and systems integration, ensuring all tools, file-sharing software, and internal software, specifically Workamajig, are optimized and used effectively across the agency.
Oversee the training, efficiency, security, and ease of use of agency software platforms and systems, including shared drives and data tracking tools, to support operational consistency and data integrity.

JOB REQUIREMENTS

Bachelor’s degree in finance, business, or a related field.
8+ years of experience in operational leadership, ideally within a marketing or creative agency.
Proven track record in financial management, budgeting, and strategic planning.
Proficiency in agency management software (Workamajig preferred).
Excellent communication and presentation skills, with the ability to effectively manage cross-functional teams.
Strong organizational and time-management skills, with the ability to drive projects to completion under tight deadlines.
Key attributes: Passionate, Insightful, Enjoyable, and Brave.

Account Supervisor

JOB TITLE: Account Supervisor

JOB LOCATION: Anywhere USA

JOB OBJECTIVE:

A strategic professional accountable for leading a dedicated account team, developing and growing a portfolio of client relationships, ensuring client satisfaction and driving revenue growth for the agency. Cross-collaborating with leadership, public relations, and creative teams, the Account Supervisor oversees a team of Account Managers and Account Coordinators, and is accountable for strategic, measurable, and innovative marketing plans and projects, delivered and executed on time and on budget. The Account Supervisor is responsible for identifying and securing new business activities with current and potential clients at all times. The Account Supervisor reports to the SVP serving on the director team to provide insights and recommendations regarding Ten Acre Marketing strategies to enable the organization to achieve its goals.

JOB RESPONSIBILITIES:

CLIENT WORK - Client Satisfaction and Success

Develop and execute integrated marketing strategies to achieve client goals.
Oversee project scopes, budgets, and proposals, ensuring high-quality, on-time, and on-budget deliverables.
Assign clients to account manager/coordinator and provide support in day-to-day management.
Offer continual market insights and maintain senior-level client relationships.
Review all major deliverables to ensure they are best in class and alignment with strategic objectives.
Review account billing, receivables, and financial performance.
Drive client growth and profitability.
Act as Account Manager when necessary.

TEN ACRE WORK - Provide direction, guidance, and support to the organization

Participate in director team responsibilities to provide insights and recommendations regarding Ten Acre Marketing strategies.
Support the professional development of account managers and coordinators.
Conduct annual performance evaluations for direct reports.
Foster a collaborative and positive work environment.
Identify improvement opportunities and escalate issues to the SVP as needed.
Maintain a strategic network to identify new business opportunities.
Lead efforts to streamline operations, improve profitability, and enhance client satisfaction.
Actively seeks new business opportunities and plays a leading role in their development.
Responsible for contributing to the overall revenue growth of the agency through new business development.

JOB REQUIREMENTS

8+ years of agriculture, food, or agribusiness industry experience
Previous agency experience preferred
3+ years of experience managing a team
Able to work responsibly remotely during traditional working hours
Ability and willingness to travel
Exceptional writing, presentation and communication skills
Customer service experience a plus
High attention to detail and strong time-management and organizational skills
Key attributes: Passionate, Insightful, Enjoyable, and Brave.

Apply Here

Values and the Way We Work

Passionately:

The compelling emotion or feeling of doing our work. Everything we do for ourselves and our clients is done enthusiastically and eagerly. It describes the energy we put toward creating meaningful and impactful work.

Insightfully:

We work by relying on more than just what’s on the surface. Additional insight, perspective, and related experiences always allow for a more profound result. We make smarter decisions and create innovative solutions by encouraging curiosity and a hunger for knowledge.

Enjoyably:

If it’s not fun, we’re not doing it. We believe that hard work should be gratifying and fulfilling. Creating a supportive, entertaining environment fosters a culture that allows our team and clients to thrive and delight.

Bravely:

We continually show courage in our actions and our work. standing still or staying quiet when things need to be said or done is not an option. As individuals and a team, we embrace challenges, do the hard things, and step outside our comfort zones.

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